Privacy Policy

Personal Information We Collect

“Personal information” refers to data that identifies or can reasonably be linked to you or your business. Personal information does not include de-identified or anonymous information.

We may collect or process the following categories of personal information:

• Contact details— name, company name, billing address, shipping address, phone number, and email address.
• Financial information— payment method, transaction details, and other payment-related information.
• Account information— username, password, and preferences (if you create an account).
• Transaction information— products viewed, ordered, or purchased.
• Communications— details you share when contacting us for inquiries or support.
• Device information— your IP address, browser type, and device identifiers.
• Usage information— how and when you access or use our website and services.

How We Collect Personal Information

• Directly from you when you place an order, communicate with us, or submit forms on our website.
• Automatically through cookies or similar technologies when you browse our website.
• From our service providers (e.g., payment gateways, logistics partners).
• From business partners or third parties who help facilitate our services.

How We Use Your Personal Information

• Providing and improving our Services— fulfilling orders, processing payments, arranging delivery, and managing your business account.
• Customer communication— responding to your inquiries, providing support, and maintaining business relationships.
• Marketing and promotions— sending updates, offers, or product information (only with your consent).
• Security and fraud prevention— detecting and preventing fraudulent transactions or misuse of our Services.
• Legal compliance— fulfilling legal obligations or responding to lawful requests.

How We Disclose Personal Information

• To service providers who help us operate our business.
• To business partners who assist in providing services or marketing activities.
• When required by law or legal process.
• To protect our business, enforce our policies, or defend against legal claims.
• In connection with a business transaction such as a merger or sale.

We do not sell or rent customer data.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy or security of such sites. Please review their privacy policies before sharing your information with them.

Data Security and Retention

While we use reasonable measures to protect your personal information, no online platform can guarantee absolute security. We recommend using secure networks and keeping your login details confidential.

We retain your personal information only as long as necessary to provide our Services, comply with legal obligations, or resolve disputes.

Your Rights and Choices

Depending on local laws, you may have the right to:

• Access or request a copy of your personal information.
• Request correction or deletion of your personal information.
• Withdraw consent for marketing communications.

Children’s Data

Our Services are intended for business customers and adults. We do not knowingly collect information from children under the age of 18. If you believe a minor has shared information with us, please contact us for deletion.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Updated versions will be posted on this page with a revised “Last Updated” date.